Privacy Policy

Updated October 2026 

This Privacy Policy explains how Happy Hive Bee Co collects, uses, and shares personal information when you visit www.happyhivebeecompany.com , buy our honey, bee products, bees, or equipment, or contact us. By using the Site, you agree to the practices described here.

Effective date: October 27, 2026

Contact: Happy Hive Bee Co

HappyHiveBeeCo@gmail.com

Information we collect

We collect only what we need to run the business.

  • Information you give us: name, email address, phone number, billing and shipping address, order details, and anything you put in a contact form, review, or email to us.

  • Payment information: card details are entered with our payment processor, Square. We do not see or store full card numbers.

  • Information collected automatically: IP address, browser and device type, pages viewed, referring site, and the date and time of your visit, gathered through cookies and similar tools.

  • Newsletter and updates: your email address and preferences if you sign up for our list, such as seasonal honey releases or package and nuc availability.

How we use information

We use your information to:

  • Process and ship orders, including live bee deliveries and pickups

  • Send order confirmations, shipping updates, and customer service replies

  • Send newsletters or promotions, only if you opted in (you can unsubscribe at any time)

  • Improve the Site, prevent fraud, and keep our systems secure

  • Comply with tax, accounting, and other legal obligations

Sharing, payments, and service providers

We do not sell your personal information. We share it only with:

  • Service providers that help us operate, such as payment processors, shipping carriers ([USPS / UPS / FedEx]), our website host and e-commerce platform Squarespace, and email marketing tools. They may use your information only to perform services for us.

  • Legal and safety reasons: when required by law, or to protect our rights, customers, or property.

  • Business transfers: if we sell or merge the business, your information may transfer to the new owner under this policy.

Cookies and analytics

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use the Site through Google Analytics. You can block or delete cookies in your browser settings, though parts of the Site, such as checkout, may not work properly without them. Some browsers also offer a "Do Not Track" or Global Privacy Control signal; we honor it where required by law.

Retention, security, and your rights

We keep order records for as long as needed for tax and legal purposes (generally [7] years) and other information only as long as it serves the purposes above. We use reasonable safeguards, including encrypted connections (HTTPS) and trusted providers, but no online system is perfectly secure.

You may ask us to access, correct, or delete your personal information, or to stop sending you marketing emails. Residents of some states, including California, Colorado, Virginia, and others, have additional rights, such as learning what categories of data we hold and opting out of the sale or sharing of data (which we do not do). To make a request, email HappyHiveBeeCo@gmail.com. We will respond within the time required by law, and we may need to verify your identity first.

Children, changes, and contact

The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy from time to time. The effective date at the top shows when it last changed, and we will post material changes on the Site.

Questions? Contact Happy Hive Bee Co

HappyHiveBeeCo@gmail.com